Contact information

By contacting us, you can:

• receive a comprehensive information about BTA and insurance services,
• obtain all types of insurance policies quickly and easily and make payment for a policy even during the telephone conversation,
• find out the expiry date of the policy, insurance terms and conditions and options of use,
• get advice about what to do in a case of occurrence of an insured event,
• make an insurance claim,
• in some cases, receive insurance indemnity even during the telephone conversation,
• call the BTA Assistance service to the road traffic accident site.

We can send the information you need, such as address, business hours and telephone number a particular BTA Customer service centre or a contractual partner institution under healthcare insurance, in an SMS. You may find it particularly handy if you, say, are driving a car and cannot take down the necessary information.