MTPL, Green Card, Frontier Insurance Contract
When choosing to receive the insurance claim in the form of vehicle repair, we offer to choose the service most conveniently available to the customer:
Partner car repair shops
Submit the application form and we will contact you to request detailed information about the accident and to register the insured event!
If you have BTA MTPL policy, Green Card or Frontier Insurance contract and you have suffered losses because of another participant of the traffic, then to file the insurance claim you must contact the insurance company that has issued MTPL policy to the owner of the vehicle who has caused the traffic accident. If you have suffered losses in a traffic accident caused by a vehicle owner that has BTA MTPL policy, Green Card or Frontier Insurance contract, you can file the insurance claim in the way you prefer:
If someone is injured in the traffic accident, act as follows:
If nobody is injured in the traffic accident, act as follows
If the traffic accident has taken place abroad, in any of the Green Card system member state that is not a member state of the European Economic Area, the people involved in the traffic accident have to report the accident to the traffic police and the country’s Green Card bureau. The addresses and phone numbers of the Green Card Bureaus of the member states of the Green Card system are indicated on the other side of the Green Card policy form. If the responsibility of the vehicle owner who has caused the traffic accident is insured by an European Economic Area insurance company, the losses are compensated by its authorized representative in the Republic of Latvia or, if such does not exist, by the Motor Insurers’ Bureau of Latvia.
Download BTA mobile app!
Download BTA mobile app on your smartphone, and you will always have our contacts. In case of an accident, our app will help you to contact both emergency services and us, so we could inform you about further actions. The BTA mobile app on your smartphone is a convenient way to send us photos from the place of accident if our specialist asks for them.
When choosing to receive the insurance claim in the form of vehicle repair, we offer to choose the service most conveniently available to the customer. When choosing partners, we have carried out quality control of their offered services, identified the deadlines and possibilities of guarantee of the work so that the quality criteria would comply with our strict requirements and thus qualitative repair work would be provided for the customer. We continue to regularly control the quality of the repairs, and using the BTA mobile app, you can submit your evaluation of the quality of the repairs as well.
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
|Form (LV)||Template (EN)|
|MTPL indemnity application form for damage or loss of a vehicle|
|MTPL indemnity application form for losses caused to an individual|
|MTPL indemnity application form for damage caused to property|
|MTPL explanatory note of the traffic accident (filled out by the responsible person if the coordinated statement has been filled out)|
|Application for receipt of indemnity for losses caused to an individual (the injured party)|
|Application for receipt of insurance indemnity for other losses|