Values

Accessibility

We are accessible via any channel throughout the Baltic States 24/7, furnishing simple and fast customer service.

Humanity

We speak a simple – human language. BTA’s products are tailor-made – individual attitude and solutions.

Credibility

Credibility is driven by the field experience and the ability to change. Sustained by VIG, BTA is a reliable partner in responsible decision-making.

Strategy drivers

Innovations

Innovative culture

We have a culture of innovation. Our employees are capable and willing to generate new ideas as there is the needed know-how, necessary trainings, and simple and understandable system for creation and implementation of innovations.

Innovative processes

We are constantly reviewing, simplifying and automating our used tools and processes, so we could serve our customers with a higher speed than before.

Innovative products

We speak in the language of our customers; therefore, we update and create our products based on their needs.

People

Professional people

We are developing innovative and creative solutions that have a long-term and scalable impact on society and our business by combining our knowledge of insurance market trends and our business assets.

Collaborative people

We are solving recognisable problems in society with our CSI initiatives by establishing partnerships with government, Non-Governmental Organizations, customers and/or our partners in accordance to our focus areas: health, social development and art.

See also

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Insured risks

We at BTA, indemnify traffic damage caused by the party who has taken out motor insurance and the cost of medical treatment for third parties (owners of other vehicles, cyclists, pedestrians) and damage to property of third parties.

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