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Average damaged smartphone or computer repair costs amount to EUR 450

18 Jan 2024
All news

Average damaged smartphone or computer repair costs amount to EUR 450

18 Jan 2024

While considering an insurance contract, quite a few people are generally focused on the most expensive property, such as home, vehicles or their own life, while less valuable property is left out of the picture. However, so-called movable property gets damaged the most often and therefore results in quite considerable expenses, moreover, movable property is oftentimes damaged in the most harmless, mundane situations. BTA Baltic Insurance Company AAS (BTA) indemnifies repair of the damaged household goods to several hundreds of our clients annually, and the average compensated sum throughout the preceding three years amounts to EUR 450.

Our most often used daily necessity being our smartphone suffers the most. Users have caused damages thereto in a variety of ways. This communication tool gets dropped from our clients’ hands or out of their pockets, pushed off the table, pulled down while a client tripped over a charger’s cable, users sometimes managed to sit onto a smartphone that was carelessly left on the couch or break a phone’s screen while getting seated still having their smartphone in their back pocket.

TV’s also get frequently damaged while children are playing their games or during housecleaning. BTA regularly receives insurance claims from its clients, whose TV screen cracked when small children threw a toy at it, or it was tilted over while primary school pupils played ball carelessly in their living room. Grownups screw up too. They get their TVs broken with a broom while sweeping their floors or even when they are changing their curtain rods.

Computer equipment, microwaves, robotized vacuum cleaners and other electronic household appliances also suffer damage. Users tend to accidentally push their PCs off the table or off the bed, as well as to pour some coffee or other drinks onto them. Appliances get regularly damaged due to a lightning strike while they’re connected to power supply.

“Electronic appliances used regularly on a daily basis suffer damage more often than bigger, more expensive insured property. BTA receives almost a thousand insurance claims annually for damages caused to movable property, and the average indemnity sum is quite impressive. For instance, in 2021 we used to disburse EUR 300 on average to a single client, while during the preceding two years the average sum amounted to EUR 450,” BTA Insurance Claims Handling Department director Kārlis Liepiņš outlines the latest statistics.

BTA Property insurance policy provides for an opportunity to insure all the property in your home – as of your wardrobe and smart devices up to your large corner sofa and a flat-screen TV.

About BTA
BTA Baltic Insurance Company is one of the leading insurance companies in the Baltics, offering the broadest range of non-life insurance services in Latvia, Lithuania and Estonia. BTA employs more than 1,000 employees in the Baltics. The sole shareholder of BTA is Vienna Insurance Group AG (VIG), the leading insurance group both in Austria and in the entire Central and Eastern European (CEE) region. Around 50 insurance companies in 30 countries form a Group with a long-standing tradition, strong brands and close customer relations. The more than 25,000 employees in the VIG take care of the day-to-day needs of more than 22 million customers. VIG shares have been listed on the Vienna Stock Exchange since 1994. The VIG Group has an A+ rating with stable outlook by the internationally recognised rating agency Standard & Poor's. VIG cooperates closely with the Erste Group, the largest retail bank in Central and Eastern Europe.

Additional information:
Elīna Zvejniece
Marketing and Public Relations Department Director
BTA Baltic Insurance Company AAS
tel. 66936074, mobile 29374827



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