Bike Insurance Policy

Submit the application form online, and we will contact you to request detailed information about the accident and to register the insured event!

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Application alternatives

In case of an accident, insurance indemnity may be claimed in one of the following manners:

  1. By completing the application form above on the BTA home page. After receipt of your application, we will contact you to request detailed information about the accident, register the insured event, and inform you about the further course of claim case examination. If you attach the completed claim form to the application form, we will only clarify the unclear questions during our phone call.
  2. By calling BTA Customer Support Service at (+371) 26 12 12 12.
  3. In case you fail to contact BTA Customer Support Service or do not wish to wait for a connection with BTA Customer Support Service, complete the form “Apply for a call” on the BTA home page, and a BTA specialist will call you at your preferred time.
  4. By sending information about the accident to the e-mail: bta@bta.lv. Please provide general information about the accident and indicate your contact information, so we can contact you. You may attach the completed claim form to the application form; we will only clarify the unclear questions during our phone call.
  5. By visiting any nearest BTA Customer service centre in person.
  6. By contacting your insurance agent, broker.

What to do in case of an accident?

In case of an accident, act as follows:

1. To conduct rescue operations, as well as to record circumstances and cause of the accident, immediately contact the appropriate emergency service or institution:

  • If you or another person becomes injured, immediately seek medical assistance contacting the State Emergency Medical Service by calling 113 or 03, if necessary;
  • If you have discovered theft of the bike, immediately contact the policy by calling 110 or 02;
  • If another person has suffered, or property owned by another person has been damaged as a result of your act, write down personal data;

2. After receiving medical assistance, keep the documents certifying the fact and consequences of the accident, for instance, medical certification which specifies a diagnosis or a detailed, medical description of injury, as well as documents certifying payment (such as cashier's check, receipts specifying your name, surname, personal identity number and name of the received service) for the received medical assistance;

3. Contact BTA Customer Support Service at (+371) 26 12 12 12 as soon as possible in order to inform about the accident and receive instructions for further actions, as well as to claim the insured event. 

Forms and samples

In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.

 

Form Template
Accident insurance claim
Private property insurance claim 
(in case of damage to or theft of bike)
Claim – notification of civil liability insurance indemnity
(in case damage is caused to the health of another person or property owned by another person)