Submit the application form online, and we will contact you to request detailed information about the accident and to register the insured event!
In case of an accident, insurance indemnity may be claimed in one of the following manners:
In case of an accident, act as follows:
1. To conduct rescue operations, as well as to record circumstances and cause of the accident, immediately contact the appropriate emergency service or institution:
2. After receiving medical assistance, keep the documents certifying the fact and consequences of the accident, for instance, medical certification which specifies a diagnosis or a detailed, medical description of injury, as well as documents certifying payment (such as cashier's check, receipts specifying your name, surname, personal identity number and name of the received service) for the received medical assistance;
3. Contact BTA Customer Support Service at (+371) 26 12 12 12 as soon as possible in order to inform about the accident and receive instructions for further actions, as well as to claim the insured event.
Download BTA mobile app!
Download BTA mobile app on your smartphone, and you will always have our contacts. In case of an accident, our app will help you contact both emergency services and us, so we can inform you about further actions. Use BTA mobile app on your smartphone to easily send us photos from the place of accident, if our specialist asks you to do it.
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
|Form (LV)||Template (EN)|
|Accident insurance claim|
|Private property insurance claim
(in case of damage to or theft of bike)
|Claim – notification of civil liability insurance indemnity
(in case damage is caused to the health of another person or property owned by another person)