BTA Customer business centres operations as of the 21st of October until the 15th of November
BTA Customer business centres operations as of the 21st of October until the 15th of November
BTA Customer business centres stop in-person customer service; we encourage you to use digital solutions!
We take care of health of our employees and customers, so as of the 21st of October up to the 15th of November BTA stops in-person customer service in our Customer business centres, however, we continue to render our services remotely.
We encourage you to use the wide range of opportunities provided by BTA and contact our insurance specialists:
- If you wish to learn additional information about BTA’s services or buy a particular product, please contact BTA Customer support service employees 24/7 (learn more here):
- by calling 24/7 telephone 26121212,
- by writing an e-mail to bta@bta.lv,
- by using WhatsApp or Viber applications (please add our phone number +372 82720707 (WhatsApp) or +371 26121212 (Viber) to you phone contacts,
- Skype skype (bta_latvija)
- by using social networks Twitter, Facebook, Draugiem.lv,
- by using chat window on BTA website,
- or by ordering a call back option on BTA website.
Moreover, there is an option to contact the nearest Customer business centre specialist by phone or by e-mail (contact information available here).
Contact your BTA business partner by phone or by e-mail, having used the partner’s contact details available in his e-mails.
Health indemnities can be applied for quickly and conveniently upon the use of BTA application.
Insurance claims handling process continues same as before. We apologize to our customers if handling of any of the claimed insurance claim cases takes a little more time. We are looking forward to your understanding considering the circumstances.
Sincerely,
Your BTA
